CUSTOMER EXPERIENCE SPECIALIST
Arctic Factory is a global minded design agency from Lapland.
Our goal is to solve more or less wicked problems with interdisciplinary design teams.
ILMAINEN WEBINAARISARJA VERSTAALLA
Miten hyödynnän palvelumuotoilua liiketoiminnassani?
Ilmoittaudu mukaan täysin ilmaisiin webinaareihin, jotka järjestetään kesäkuussa 2020 yhteistyössä Lapin Yrittäjien kanssa.
Webinaareissa muotoilija ja kokenut esiintyjä Julius Oförsagd kertoo palvelumuotoilusta ja antaa käytännön vinkkejä liiketoiminnan kehittämiseen asiakaslähtöisin menetelmin.
POPULAR SERVICES
SERVICE
DESIGN
STRATEGY
Many companies have the magic words “Customer Centered” written in their strategy.
Still most companies lack the tools to actually develop their customer experience. Service Design is the toolkit needed and that's why every successful company needs a service design strategy.
WHAT
ON EARTH
IS DESIGN?
It's simple! Design is understanding and expertise of the user experience.
Designer relieves the customers path by research, prototypes and development.
With that data and knowledge
you can build and provide products and services that are more desirable,
more used and more efficiently produced.
HOW
TO USE
DESIGN?
You can contact a design agency like Arctic Factory and start to grow your business.
We suggest you to create your company's Design Strategy first. The goal is to create a culture of continuous development that is part of every employee's daily life.
But call us and let's take the first design step together.
LEARN
See the unseen parts
of your customers experience.
We'll teach you the basics of design and customer service so you will get the mindset of a developer.
You can order a single lecture or workshop or we can provide you a larger package.
Every successfull company has
a design strategy.
With us you can build your company's strategy of creating new and developing current products and services.
Strategic use of design brings you more money and saves your resources.
CREATE
A STRATEGY
WHAT CAN
YOU ACHIEVE
WITH US?
DEVELOP
Make business development based on user analyze and knowledge.
Arctic Factory is business development partner who can provide you the most valuable knowlege about your products and services.
When you understand the real problem you can find the right solution.
WHO YOU
GONNA
CALL?
We're here to help you!
Julius Oförsagd
CEO & Creative Director
+358408668737
Jussi Olavi Jokinen
Project & Sales Manager
+358408237747